How to connect your Stripe account

  • Updated

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In order to sell paid tickets, organizers have to first connect their Stripe account to their organization. It’s possible to connect an existing Stripe account or to create a new one.

Note: You won’t be able to sell any paid tickets for the event unless Stripe is connected.

To connect your Stripe account:

  • Log into your Hopin account 
  • Select your organization on the left side
  • Select the Billing tab and scroll down. You will see a blue button Connect with Stripe, click on it

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  • You will be then redirected to a new page:

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  • On this page, you can either log into your existing Stripe account or create a new one. Add your email to the field and click Continue.
  • After logging into or setting up your account, you will be asked to select the account you'd like to connect to Hopin.

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  • Once your Stripe account has been connected, you will be redirected back to your Hopin account. 

Now, under the Billing tab of your organization, you will see a button that leads you to your Stripe Dashboard which will allow you to issue receipts and refunds to your attendees.

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More details on Stripe can be found here.

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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