How to report an event or attendee

  • Updated

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During an event, you are able to report an event or a user that does not follow the Hopin Community Guidelines.  

To report an event,

Go to the registration page of the event > click on the three-dot by the event image > Report event. 

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This automatically opens up an email that can be sent to the support team at Hopin. Be sure to include the details and context with which you are reporting the event. 

To report a user,

Click on the People tab of the event and find the user's name. Click on the name, and then the three-dot by the name. Select Report User.

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Select your reason for reporting the user > click Next

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Lastly, provide additional details and context to send to the Hopin trust and Safety team. Then hit Report

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You also have the option to mute a user to prevent them from messaging you during the event

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

 

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