How to pin and delete chat messages

  • Updated

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How to pin a chat message

The pinned message feature allows each chat section (Event, Stages, Sessions, Expo Booths) to have their own pinned message to direct attendees to other sections, share a URL, or simply post something to be aware of.

To create a pinned message, send a chat message with the content you want to highlight to your audience and hover on it. You will then see a pin icon to the right, click it to pin the message to the top of the chat.

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Below is how the message looks like after it is pinned, note the blue pin next to the username showing it is a pinned message.

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Note: You can only have one pinned message per each section chat (Event, Stages, Sessions, Expo Booths).

If you want to replace the pinned message with another one, hover on the message and click the pin icon to the right. You will then get a prompt to confirm this action, click the Replace button to continue.

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Below is how the new pinned message will look like. Note the blue pin next to the username showing it is a pinned message.

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Note: Currently only organizers or an organization team members can pin messages.

How to delete a chat message

Chat messages of event sections (Event, Stages, Sessions, Expo Booths) can also be deleted. To delete a message, hover on it, you will then see a trash can icon to the right, click it to delete the message.

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You will then get a prompt to confirm this action, click the Delete button to continue. The message will then be removed.

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Note: Currently only organizers or an organization team members can delete messages.

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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