I can't find my sessions in the event

  • Updated

All_plans_.png

If your session is linked to a schedule, note that scheduled sessions are hidden until 5 minutes before the scheduled time.

image1.png

The schedule is then displayed on the registration and reception pages for your attendees to know what's happening per time.

The Registration page of a live event is shown below, select the Schedule tab.

Screenshot_2021-09-10_at_16.28.22.png
The Schedule will then be displayed.
 
Screenshot_2021-05-02_at_12.14.56.png
Also, for every scheduled segment, a NOW "way-finder" is displayed boldly at the segment area for the attendees to know where and what's happening. Below is the view from the Reception section. In this case, you can either select Sessions on the left navigation bar or click the Visit Sessions button to find a live session.
Screenshot_2021-05-02_at_12.19.00.png

How do I remove a session from the schedule?

To remove a session from the schedule to make it available throughout your event, you will need to go to the back end of your event to make the required edits. 

Go to your Event Dashboard > Venue > Schedule and find the session that you would like to remove. Click the 3 dots on the right-hand side of the scheduled segment and select Remove. 

Image_10-4-2021_at_10.32_AM.jpg

A pop-up should appear to confirm your choice, select OK and the segment will be removed. 

Now, what if I'd like my speakers and moderators to rehearse before the Session's start time?

The best thing to do here is to get the direct link of the session and send that over to your speakers.
Organizers are able to access the sessions via the link on the event dashboard at any time. 

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

Was this article helpful?