How to set-up Zapier for registrations

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Getting started

Use Zapier to automate processes between Hopin and other platforms. Sit back, relax, and let Zapier do the work!

What can Zapier do?

  • Collect a growing list of event registrants in Google Sheets (so you don't have to manually export your registrant list from Hopin).

  • Import registrants from an external system (e.g.: Eventbrite) into your Hopin event via Hopin's Magic Link system. Zapier will bring new registrations from an external registration site into Hopin once your Zap is live; Zapier will not retroactively bring existing registrations from an external registration site into Hopin.

What apps can you connect to Hopin via Zapier?

Hopin can connect to thousands of apps using Zapier! Check out Zapier's website for a full list.

Setting up Zapier

Watch the tutorial video below or read on for written instructions:

Start here

  1. Create and publish your Hopin event.

  2. Create and publish your external registration page (e.g.: Eventbrite).

  3. Register one test attendee for every ticket you create on your external registration page. This is essential for creating your "Zap" in Zapier later on.

  4. Back on Hopin, open the Tickets tab in your event dashboard and find the ticket's integration code.

    You can get the integration code by going to Registrations > Tickets. Copy the link to the ticket and open it in a browser tab. Screenshot_2021-07-23_at_10.15.56.pngThen copy and paste the end of the URL (after the = sign) as your integration code into Zapier. Screenshot_2021-07-23_at_10.26.50.png

  5. In a new tab, open and log into Zapier. Click the 'Make a New Zap' button.

  6. Search for and select your third party registration platform (e.g.: Eventbrite) in Step 1 on Zapier.

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  7. When you are prompted to choose an event, select New Attendee Registered and press Continue. You might be prompted to connect your Eventbrite / third party credentials to continue.

  8. Choose your Organization and Event you are working on here.

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  9. After selecting continue, you will be prompted to Test a Trigger. This only takes a few seconds to make sure everything has been connected.

  10. Here's where those test registrations from Eventbrite come into play. After Zapier loads the Find Data section, scroll down or use your browser's find tool cmd+f or ctrl+f and search 'ticket_class_name' to make sure you have loaded the correct ticket type you are working on. After confirming, press Continue.

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  11. Step 2 on Zapier: Now, we will connect Hopin and your Hopin event to Zapier.

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  12. Create Redeem code will be the next step. You will need to open your Hopin event's Tickets page in a new tab. When you're ready, press Continue and confirm your Hopin credentials.

  13. Copy the corresponding Hopin ticket's Integration code that you can find in the ticket's URL as we mentioned in Step 4.

  14. Fill in the information on the Customize Create Redeem page and press continue.

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  15. Do one final test in Zapier then turn on the Zap!

What's next?

As attendees register for your event on your third-party registration system, they will automatically be sent their Magic Link invitation email from Hopin. See more about customizing emails sent from Hopin here. Check the Magic Link Invites tab in your event dashboard to see a growing list of attendees who registered on your third party registration system and were added to your Hopin event.

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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