How to use Simulcast from the Stage to another streaming platform

  • Updated

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Using Simulcast to restream your event from Hopin to another location is a simple process. Follow the steps below to get it set up!

Important Notes

  • You can Simulcast to one location only.
  • The stream you are simulcasting to must be live before you start your broadcast in the Hopin studio.
  • We also recommend scheduling going live on another platform, not doing it right at the time you're about to go live.
  • You cannot use this with an incoming RTMP stream.
  • The words "Stream" and "Server" are the same. Each website may use different terminology, but "URL" and "Key" will stay the same.
  • This is limited to the Stage only.

How do I set up Simulcast?

Go to the dashboard of the event you want to send to another location. Then, go to Venue > "Stage" or "Stages" (depending on your plan).

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From there, make sure you're in Broadcast Studio. Under the "Segment Backstage Link" you will see "Simulcast".

At this point, you can name the stream if you choose, but it's not required. What is required are the Stream Key and URLs from the location you are streaming to. Once that information has been filled in, be sure to go live on the location before you start your broadcast in the Hopin studio.

Where can I Simulcast to?

Simulcast Targets can be used for any platform that supports the RTMP or RTMPS protocol, which includes, but isn't limited to:

  • Facebook Live
  • YouTube Live
  • Periscope (Twitter)
  • Twitch
  • Vimeo
  • JW Live Channels* (*see the bottom of this article)
  • LinkedIn. In order to simulcast to LinkedIn, it is necessary to be accepted to the LinkedIn Live program. Please visit this page for more information
  • Instagram cannot be done as they don't allow 3rd party live streaming. Once they do, then our answer will change!

Do you have an example of what it looks like on Facebook?

Of course! You will hit "Live Video" from your Facebook Page. From there, click "Use Stream Key". Grab the Stream Key and Server (Stream) URL and individually paste it into the correct location in Hopin's Simulcast area.

Don't forget, we recommend that you schedule the live video. This can be done on the lefthand side of Facebook.

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Note: For customers using JW Live Channels, note that the Stream URL shown in the JW Dashboard may not include the port so you may need to include it. That is, you may need to change

rtmps://global-live.mux.com/app

to

rtmps://global-live.mux.com:443/app

 

Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.

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