What is a Magic Link?
Magic Links allow organizers to import registrations from third-party registration platforms into Hopin. This feature is only available for Business, Pro and Enterprise plans.
- A Magic Link when clicked will automatically sign-up the attendee for a specific event if they already have a Hopin account affiliated with their email address.
- If a user does not have an existing Hopin account affiliated with their email address, the Magic Link creates a new Hopin account affiliated with the email address for an attendee. Once the m Magic Link is clicked, it will register the attendee for a specific event under their new Hopin account.
- No two Magic Links are the same; each is unique for every attendee at every event.
- Magic Links can be sent to attendees, vendors, speakers, moderators and other organizers.
What happens when someone clicks their Magic Link?
When someone clicks their Magic Link, they will be prompted to verify their identity through a secondary email.
When an attendee clicks the Magic Link email for the first time, they will now be redirected to the verification page below.
Clicking the link will also trigger an automated secondary email to the user-specified to verify their email. Users will need to click the link in this second email within 10 minutes in order to access the event. If the secondary email link has expired, the user will need to trigger the secondary verification email to be re-sent again by clicking their Magic Link in the original Magic Link Invitation email.
If an attendee clicks their Magic Link and the event hasn’t started yet, they are brought to the event “waiting” page. The guest can edit their profile in Hopin (avatar, name, headline, and social media handles).
If an attendee clicks their Magic Link and the event has started, they are brought immediately into the event, specifically to the Reception page. The guest can still edit their profile in Hopin (avatar, name, headline, and social media handles) by clicking their avatar image at the top right-hand corner of the page to access their Hopin profile.
Feel free to reach out to us at support@hopin.com in case you have questions or need assistance.
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